Passwords & Accounts

All password management is handled through Google Workspace.

  • All passwords are managed through Google Workspace.
  • Access to email and TAVcloud (Egnyte) accounts is tied to your Google account.
  • The Google Authenticator app is used for two-step verification (MFA).

Google Authenticator — MFA setup

Install Google Authenticator

  1. Install Google Authenticator on your phone:
  2. Open the app, tap + and choose "Scan a QR code".
  3. Point your phone camera at the QR code on your computer screen.
  4. The app now produces a 6-digit code that changes every 30 seconds.

Never share your code

No real company or IT person will ever ask you to read out your 6-digit code. If someone does, it's a scam.

Computer setup

  1. Sign in to your Google account in your browser.
  2. Go to Security → 2-Step Verification.
  3. Add an Authenticator app; a QR code will appear.
  4. If you use an authenticator extension/pairing tool on the computer, scan the QR code with it.
  5. Enter the 6-digit code to complete setup.

The steps, one at a time

Take it slowly. Tick each box as you finish it — your progress is saved on this page. Click any screenshot to enlarge it.

0 of 22 complete

1

Open Google Chrome

Open Google Chrome. On the first screen (“Who’s using Chrome?”), choose Your Chrome to begin.

Google Chrome — Who's using Chrome? screen
2

Sign in to your Chrome profile

Chrome asks you to sign in so your bookmarks and passwords follow you on all your devices. Click Sign in to continue.

Google Chrome — set up your new profile
3

Enter your email address

Type the work email address given to you (your @tav.engineering address), then click Sign in to Chrome.

Google Chrome — enter your email address
4

Enter your password

Enter the temporary password that was given to you, then click Next.

Google Chrome — enter your password
5

Create your own strong password

Now choose a new, strong password that you don’t use on other websites. Enter it, confirm it, and make sure you’ll remember it.

Google — create a strong password
6

This profile is managed by your company

This screen explains that tav.engineering manages your work profile. Read it and click to continue.

Google Chrome — managed profile notice
7

Turn on sync

Chrome can sync your history and tabs across your devices. Choose Yes, I’m in to turn it on.

Google Chrome — sync your history and tabs
8

Name your Chrome profile

Add a name or label for your profile (for example tav.engineering) and pick a theme, then continue.

Google Chrome — customize your profile
9

Your new tab page

You’ll now see Chrome’s start page with the Google search box. Nothing to do here — just get familiar with it.

Google Chrome — new tab page
10

Find your Google apps

From the start page you can open Gmail, Drive, Calendar and more. Click Gmail to open your inbox (or move to the next step).

Google Chrome — your Google apps
11

Open your Google Account

Click your profile picture (top-right corner) and choose Google Account, or go to myaccount.google.com.

Google Account — home page
12

Go to Security

In your Google Account, click Security in the left menu. You’ll see “2-Step Verification is off” — we’ll turn it on next.

Google Account — Security & sign-in
13

Verify it’s you

Google asks you to enter the password you just created to confirm it’s you. Type it and click Next.

Google — verify it's you
14

Turn on 2-Step Verification

On the 2-Step Verification page, click Turn on.

Google — 2-Step Verification page
15

Add a phone number

Google suggests adding your phone as a backup. Click Add phone number to continue.

Google — 2-Step Verification phones
16

Enter your phone number

Type your phone number and choose how to receive codes (text message is easiest), then click Next.

Google — add a phone number
17

Confirm your phone number

Check that the number shown is correct. You’ll receive codes by text message to this number.

Google — confirm your phone number
18

Set up the Authenticator app

Back on the 2-Step Verification page, click Set up authenticator app next to “Authenticator”.

Google — set up authenticator app
19

Scan the QR code

Install and open the Google Authenticator app on your phone, tap + and choose Scan a QR code, then point your camera at the code on screen. Click Next.

Google — scan the QR code
20

Enter the 6-digit code

Type the 6-digit code shown in the Authenticator app, then click Verify.

Google — enter the 6-digit code
21

Authenticator added

You’ll see “Authenticator — Added just now” under your account. Your authenticator app is now linked.

Google — authenticator app added
22

You’re protected

Click Done. 2-Step Verification is now turned on. 🎉

Google — 2-Step Verification is on

Help & quick tips

A few things people often ask. Tap a question to open it.

My 6-digit code says it’s wrong

The most common fix: make sure your phone’s clock is set to automatic time (Settings → Date & Time). If the clock is even a little off, the codes won’t match. Also check you’re reading the code for the right account.

I got a new phone. How do I move Authenticator?

On your new phone, install Google Authenticator, then sign in to your Google account inside the app — your codes can be restored. Or ask your IT team to re-issue your QR code so you can scan it again.

What if I lose my phone or it runs out of battery?

Tell your IT team right away — they can temporarily help you get in and set things up again. This is exactly why two-step verification protects your account: no phone, no one else gets in either.

Do I need to enter a code every single time?

Often you can tick “Remember this device” when signing in, so you won’t be asked again on that same computer or phone for a while. The extra code is mostly asked on new devices or when extra security is needed.

Is Google Authenticator safe? Where are my codes stored?

Yes. The app stores your codes on your phone only, and nothing is sent to Google. Codes are generated on the spot and change every 30 seconds, so they can’t be guessed or reused.

Never share your code

No real company or IT person will ever ask you to read out your 6-digit code. If someone does, it’s a scam — hang up or ignore the message.